SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of saphiri.co (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of saphiri.co.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
What a fantastic case! It's got 360-degree protection, and the magnetic seal is super strong. Plus, the camera lens protector? Genius!
Superb case! 360° protection, magnetic seal and lens protector - what's not to love?
Finally found what I've been searching for a case that offers complete privacy without compromising on style or functionality. The built-in camera protector is an added bonus 🙌
👍
This case has it all: sleek design, sturdy construction, and total privacy. And don't get me started on the camera lens protector- it's just perfect.
This case offers full privacy without compromising style. The camera protector is a bonus!
i'm loving this new cover i got for my iphone... full coverage which gives peace of mind plus there's even something to protect my cam lens 👍👍 no complaints from me at all
ok
Absolutely thrilled with this purchase! This magnetic case not only provides 360° protection but also keeps prying eyes away from my screen. The camera lens protector is like icing on the cake.
Thrilled with this purchase! Provides complete protection while keeping prying eyes away.
Excellent
this thing rocks!!! magnet closure works great and keeps everything private plus you can't beat having extra protection for your phone cam 😎
Perfect cover for my iPhone. Full coverage and cam lens protection are amazing.
I couldn't be happier with this product! It provides excellent coverage and ensures absolute privacy. The inclusion of a camera lens protector was a nice surprise.
Satisfied
A sleek design with sturdy construction, this case ensures total privacy. Love it.
Seriously impressed by how well-built this magnetic case is — it fits perfectly & feels secure in hand; love the added cam shield too!
The magnet closure works great, ensuring everything stays private
never thought i'd find such an amazing protective gear for my phone... it covers every inch yet doesn't feel bulky + comes with its own little guard for the cam 🤩 definitely worth buying
worthwhile